We canceled our auto insurance policy months ago due to moving out of town this office has still not issued our refund despite promises that the check is in the mail. Our current State Farm branch has tried contacting this office about the issue and said that this office has been exceptionally difficult to work with.

We transferred to another State Farm office due to a move, and this office has withheld our reimbursement for several months. They do not respond to calls. Our current branch has tried direct contact and said that this office has been exceptionally difficult to work with.

John and his office has done an outstanding job of providing unmatched customer service to my family! So much so is his attention to accommodating his clients, we moved out of state and will remain under his attentive care. Thanks John!

John Hayden and his able assistant Jackie have taken care of our homeowners and automobile insurance needs for nearly 30 years and there’s never been a glitch or bump in the road when we required their services. We’re moving on now to Texas’ Hill Country and will always have fond memories of our 35 years in Saint Louis. We highly recommend John Hayden State Farm Insurance!

I want to thank State Farm for its Motto – They are always there when needed. One day, I locked my keys in the car in Fairview Heights, IL, and I live in St. Louis, MO, which is far away. I called the State Farm number on the Roadside request listed on the app. When things happen instantly, one cannot think of whom to call. The State Farm app is a nice feature on your phone in an emergency; I made that one call. They knew my location, and the tech called me to say they got my request and would be there shortly. What could have been a bad day turned into a good day. John Hayden and Jackie Andre, my State Farm agents, have always been there when I needed them for difficult times or to answer questions. LMC